At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
YOUR ROLE
- Use market and customer analytics to stay up-to-date on eveolving industry trends
- Develop and evaluate KPI results and drive innovation and continuous improvement via data driven decisions and actions
- Implement continuous process improvement, including policy and procedures
- Contribute globally and regionally to best practices, academy/trainings, processes/tools, etc.
- Responsible for customer technical training via appropriate formats: academies, Webinars, at customer site, at Henkel facilities, etc.
- Drive development of an end-to-end customer experience from identifying new value propositions to enhancing customer service
- Leverage customer feedback to align global/regional SBU projects in creating joint value
- Give feedback to and proactively seek it from sales, marketing, PD and innovation Effectively communicate with end-users, co-workers, managers, and other departments
- Work with outside vendors and external teams to collect and confirm business and technical requirements
- Manage the application development team to ensure quality deliverables Design, improve, and document application engineering processes
- Help to ensure the successful sustainment, development, and enhancement of applications