HR Systems Management & Contact Center Specialist with English and Italian (m/f)

Global Business Solutions+ Administration Slovakia, Bratislava, Bratislavsky Kraj Full Time Regular
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About this Position

Are you looking to build a career in Project Management, People Leadership, Systems & Tech Expertise, or as an HR Generalist? Your journey starts with us.
Join our Systems Management & Contact Center team and explore a wide variety of topics and exciting challenges that will pave the way for your career advancement. 

What you´ll do

  • We offer a highly motivating position where you can develop your skills in several areas:
  • Enhance your soft skills in communication, teamwork, remote cooperation, and stakeholder management
  • Gain technical knowledge of a diverse range of HR systems and tools (SAP, Cornerstone, SNOW, CRM, etc.)
  • Learn in detail how Human Resources processes function in a corporate environment and how HR sub-processes are interlinked
  • Your daily tasks include:
  • Interfacing and communicating with local HR departments worldwide, actively using your language skills via email or phone
  • Serving as the first contact point for employees regarding questions about HR tools and applications, global annual processes, HR policy, internal regulations, etc
  • Supporting incoming requests via phone (Contact Center) and internal ticketing tools
  • Closely interacting with colleagues from different GBS+ locations in Cairo, Manila, and Mexico
  • Supporting new and challenging HR initiatives and actively participating in the implementation and improvement of new projects in HR areas

What makes you a good fit

  • Proficient in Italian and English, both written and spoken, is a must
  • Work experience with an emphasis on customer service is an advantage
  • Intermediate MS Office skills
  • Proactive, open-minded, self-reliant, customer-oriented team player with good communication skills
  • Active usage of AI tools is welcome

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
  • Diverse national and international growth opportunities
  • Globally applicable well-being standards, including health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • 13th salary, incentives
  • Cafeteria benefit system, Multisport card
  • Henkel shop and Henkel nursery school
  • Extra paid days off for special events, referral and relocation bonus

Salary: €1,550 – €1,600 gross per month. The advertised amount represents a starting salary range. The final salary will be determined based on the above criteria and confirmed after the interview process.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26103282

Job Locations: Slovakia, Bratislavsky Kraj, Bratislava

Contact information for application-related questions: recruitmentslovakia@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

O podjetju Henkel

Z ustvarjanjem dragocene zapuščine skoraj 150 let vsak dan stremimo k preoblikovanju in izboljšanju življenja. Danes in za prihodnje generacije. Z našimi inovativnimi in trajnostnimi blagovnimi znamkami ter tehnologijami v naših timih sodelavcev po vsem svetu. Henkel zavzema vodilne položaje tako na področju industrije kot tudi potrošniškega blaga: Naš portfolio vključuje dobro znane izdelke za nego las, detergente za pranje perila, mehčalce ter lepila, tesnila in funkcionalne premaze.

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Vprašanja in odgovori

Da, preprosto izpolnite svoj profil v našem spletnem sistemu za prijavo. Ko je vaš spletni profil izpolnjen, se lahko prijavite na več delovnih mest.

Da, prosim! Henkel je mednarodno podjetje in sodelovali boste s kolegi z vsega sveta. Zato je angleščina uradni jezik našega podjetja.

Kot splošno vodilo priporočamo, da svojo prijavo napišete v istem jeziku kot oglas za delovno mesto. To pomaga zagotoviti jasnost in doslednost skozi celoten postopek zaposlovanja.

Vsaka vloga pri Henklu je edinstvena in prav tako vsak kandidat.
Najti pravo osebo ni pomembno le za nas, ampak tudi za vas. Zavezani smo k temu, da se kandidat in podjetje odlično ujemata. Kandidati lahko vedno preverijo status svoje prijave v svojem profilu.

Skozi celoten postopek zaposlovanja vas bomo obveščali in vam na vsaki stopnji zagotavljali povratne informacije. Vaša pot s Henklom se začne s preglednostjo in medsebojnim spoštovanjem.

Naša ekipa za zaposlovanje vam je na voljo za vsa vprašanja ali zahteve, ki jih imate med postopkom prijave.
Obrnite se na ekipo tukaj. Z veseljem vam bomo pomagali!